FAQ - Building Access
If you can't find the information you're looking for, please contact the Reception desk at x3000 or Debbie Dillon (email@example.com), x3105.
The ACP Reception Desk is open from 8:00am-5:30pm, Monday through Friday. There is limited access to the building on weekends, holidays and off hours.
All employees are issued access cards on their first day of employment. All of the doors to the building are locked. Most doors (except the Technology Center, east and west stairwell doors, and the hallway doors nearest the reception area) have access panels. To enter the building, swipe your card over the access panel. You will hear a beep, and the door will unlock. Standard access for the doors is Monday-Friday, 6:30am-7:00pm. For safety and security reasons, please do not hold the door open for someone you do not recognize.
If you lose your access card, please contact Debbie Dillon x3015 or firstname.lastname@example.org as soon as possible so we can deactivate your card. A new access card and ID will be made for you.
All ACP employees are required to wear ID badges while on ACP property. Employees are issued badges on the first day of employment. A member of the Office Services staff will take your picture and adhere it to your access card. You will be given a badge holder, clip and lanyard for your ID. If you need a replacement badge holder, clip or lanyard, stop by the Reception Desk or contact Debbie Dillon email@example.com x3015.
If you forget your ID badge you will need to sign in at the reception desk. A temporary ID will be given to you.
If you would like us to take a new picture for your ID, stop by the reception desk. If you prefer to use another picture for your ID please provide it to us via e-mail and we will print one for your badge.
Standard access to the building is 6:30am-7:00pm, Monday through Friday. Your access card will work on all doors during those hours. Some employees require building access during off hours. Two levels of access have been set up for those employees: 6:30am-7:00pm, Sunday-Saturday and 24 hours, Sunday-Saturday. Any level of access other than standard access requires a justification and approval from your supervisor.
If your access level is other than standard access, prior to 6:30am and after 7:00pm weekdays and all day weekends and holidays you will need to enter through the front door. An access panel is located to the right of the door closest to the reception desk. Please sign in at the reception desk and let the security guard know the floor you will be on and how long you expect to be in the building. It’s also important that you sign out prior to leaving. This is for your own safety.
Should you come in to work during off hours make sure you have your access card. If you do not have it, the security guard will not allow you to enter the building. If you are attending a meeting you will need your access card to enter the building and will need to sign in and sign out.
Security guards are on site 24 hours a day, seven days a week. During business hours, the security guard patrols the property. After hours, the security guard can be reached at the reception desk at 301-209-3384 or by cell at 202-409-0226. Please report any suspicious person(s) or activity to the security guard and he/she will investigate. You can also contact the Reception Desk x3000 and they will get in touch with the building engineers and/or the security guard.